Privacy Policy

The Web Site is comprised of various Web pages and services operated by Firelink Ltd, a company incorporated in British Virgin Islands having registered address at Sea Meadow House, Blackburne Highway, (P.O. Box 116), Road Town, Tortola, British Virgin Islands. (“We” or “the Company” or “Firelink”) highly appreciate the user’s (“the User” or “You”) privacy and take all possible measures to protect their personal information and to provide their security when using the site information (“the Site”) and the rank tracking tool (“the Service” or “the Services”). This Privacy Policy governs the types of information collected and the manners in which Firelink collects, uses, protects and shares this information, and explains the choices the User can make about the way their personal information is used.  By using the Service the User automatically accepts this Privacy Policy. Upon using all the services provided by Firelink, including but not limited to free demo and trial tool versions, help instructions, technical support, subscription plans, the User may be asked to provide their accurate personal information, e-mails, addresses and other details that are  processed as set forth herein in this Privacy Policy.

How We Collect and Use Your Information

Any User can browse the Firelink site without providing any personal details. To start using the Firelink services or make a subscription the User may be asked to sign up and provide personal information. We also collect any information to identify the demographic details and the type of users who use the Service, to determine which services, content and features are the most demanding for the users.

All the information collected by the system can be defined as personal information which identifies You as a person; non-personal or anonymous information which doesn’t identify the User as a person and provides some general details about the User and technical data which is collected by the Service for the inner use and statistical reports which may assist in business and marketing planning. The information We may collect, includes but is not limited to:

  • Personal information: name, postal address, telephone number, e-mail, date of birth, nationality, company name, title, billing information;
  • Non-personal or anonymous information: internet connection, equipment You use, Service usage details, IP addresses.

We collect all types of the user information in different ways: when the User provides it directly to us; automatically when the User navigates the Site, uses the tools and generates reports; or from the third parties. These ways may include but are not limited to:

  • Filling in the forms during the registration, purchasing the products, providing feedback;
  • Contacting support team with the questions and requests of any nature;
  • Making transactions and placing orders through the Service;
  • Providing responses to surveys and polls;
  • Browsing and searching through the Site.

1. Personal Information

We collect User’s personal information only if they voluntarily provide it to us. The User reserves the right to refuse to submit any personal details, unless it prevents them from using the Service, Site-related activities and getting customer support. We collect the User’s e-mail address when they register in the Service or fill in the contact form. If the User subscribes to the paid plan or requests for specific information, they may be asked to provide additional details such as their first and last name, postal address, telephone number, date of birth, billing information and other details that can help to identify the User and provide the Service in full. Additional information regarding the User’s nationality or job position may be also requested by the Company in individual cases, and the User reserves the right not to share it.

User personal information may be used to respond to e-mails and support requests, to send updates, legal notices and newsletters, to customize the User experience through the Service. We use the User’s personal details to bill them for the Service subscriptions and make other charges associated with the use of the Service. The Company may share the User’s personal information with the third parties if the billing is performed by the third party billing services. Personal details provided by the Firelink users may be used by the Company for internal reporting services and storing the clients’ identities. 

2. Non-personal information

The Company may collect non-personal information including the technical details at any time the User visits the Site, logs in and uses the Service, without any prior notice. Non-personal information includes but is not limited to the browser name, IP address, time and country, the type of computer, operating system, Internet provider, and also statistical data about the pages visited, the Service features used, keywords selected, reports generated, amount of transferred data and other details associated with the User interaction with the Site and Firelink services.

Non-personal information may be used without any reference to your personal information with the purpose of: gathering demographic and geographic statistics, identifying the Service defects, improving the Site and the future services based on the User preferences and frequent activities, providing personalized services, estimating audience size, speeding up the Service response and the searches, recognizing the User each time they return to the Service or Site.

3. Cookies

Firelink may use different technologies, including browser cookies, for collecting non-personal information when You use the Site or Service. A cookie is a small data file which is stored in the User’s browser and helps the Site or Service to track the previous website activity and thus recognize the User every time they visit the Site or use the Service. Cookies are a reliable mechanism to remember the Site stateful information and track all the interactions between a browser and the Site. Firelink uses cookies to track the pages of the Site that each User views, the types of browsers used, and other visitor activities. Firelink uses cookies information to provide all the Services to the User in full and to advertise to User based on their prior visits.

The Use may refuse to accept browser cookies by changing the browser settings. However, You may not access some parts of the Site without cookies and some features of the Service may not function properly without cookies enabled.

How We Share Your Information

Privacy of the Users is very important for The Company does not share or sell the User’s personal information to any third parties for commercial purposes. We may share non-personal information or other information not linked to any person throughout the Company for inner use, with the business partners, trusted affiliates or advertisers for any purposes that the Company finds beneficial for the Service and Users.

By accepting this Privacy Policy You understand and agree that the Service and Company may share your personal and non-personal information to provide some extra services, if the User instructs us to do so, if the User violates the Firelink Terms of Use and Privacy Policy, or if required by law, governmental request or legal process. The Company may share the User’s personal and non-personal information to respond to the official claims that the User or their content violates the laws or any third party’s rights. The User’s personal information may be disclosed to protect the rights of Firelink and Firelink Ltd.

The Company may share the User’s personal information with the third party billing company to process subscriptions and other fees. The third party billing company can use your personal information to provide these specific services only and in no event shall they share or store the User’s personal data for any other purposes.

The Company shall not share non-personal user-generated information or any data associated with the Service projects, including but not limited to the Firelink reports, graphs, tables and any statistical data, except for the purpose of creating reports authorized by the User or if the Company believes that this information is necessary to solve the Service problems or to respond to legal requirements.

By accepting this Privacy Policy the User understands that the personal and non-personal information processing may include transmissions over different networks and the third party hosting partners. The User agrees that the Company is not liable for any disclosure, damage or loss of the information resulting from this process.

How We Protect Your Information

Firelink commits to ensure its Users that their personal and non-personal information is secure. The Company uses all and every reasonable physical, managerial and technical measures to preserve the security of the software, services and any information submitted by the User and to provide its safe storage and processing. Firelink adopts appropriate technologies to protect the User’s personal information against unauthorized access, disclosure or loss. These technologies include firewalls, electronic access control, and system-wide data encryption.

To protect the User’s information from the unauthorized access, the User’s account is accessed with a password that is only used by User, and all the pages of the Site and Service are served through HTTPS connection.

We strictly limit the rights to use the User’s information by any third party, including but not limited to billing companies, Firelink business partners and affiliates. These third parties are bound by strict confidentiality agreements that forbid the storage and disclosure of the Firelink User’s information for their own purposes.

Please note that these measures are not a guarantee that unauthorized access, software failure and other situations that threaten the information security, may not happen at any time. The transmission of information via Internet is not completely secure and You submit your personal information at your sole risk. Firelink is not liable for the circumvention of privacy settings when using the Site or Service.

Third Party Websites

Firelink may contain links for the third party sites and services, including but not limited to the Service partners, suppliers, advertisers and licensors, that are provided as a convenience to the User. The Company doesn’t control the third party sites content and is not liable for any circumstances that arise from using their services. The User accesses any of the third party sites linked to Firelink at their sole risk. Any interaction with the third party sites which are linked or have a link to the Service is a subject to this third party site’s terms and policies. You are recommended to review the third party site’s terms of use and privacy policies before You use its content or services.

Changes To This Privacy Policy

As a condition of this Privacy Policy, the User understands and agrees that the Company can make any changes to its Privacy Policy at any time and for any reason with or without prior notice. All the changes made are updated at this page and every User is recommended to visit this Privacy Policy to check for changes to stay informed about how their information is treated. Firelink may notify about any significant changes to the Privacy Policy by sending a notice or/and by placing information on the Site or in the User’s account.

Contact Information

If You have any questions regarding this Privacy Policy or any other practices of the Site and Service, please contact us at:

Legal Office Address:
Sea Meadow House
Blackburne Highway, (P.O. Box 116)
Road Town, Tortola, British Virgin Islands

Operating Office Address:
Ukraine, Kiev, 01103
Kikvidze str.25 off.1

Email: [email protected]

Tel.: +1 (888) 706-7517